At Metal Casino, we take the privacy and security of our players seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access and use our platform from New Zealand. By registering an account or using our services, you acknowledge and agree to the practices described in this policy.
Information We Collect
When you create an account at Metal Casino, we collect certain personal information necessary to provide you with a safe and enjoyable gaming experience. This information may include your full name, date of birth, residential address, email address, phone number, and financial details such as payment method information.
In addition to the information you provide directly, we may automatically collect technical data when you visit our website. This includes your IP address, browser type, device information, operating system, pages visited, time spent on the site, and referring URLs. We use cookies and similar tracking technologies to gather this data and improve your overall experience.
How We Use Your Information
We use the personal information we collect for a variety of purposes essential to our operations and your experience. These purposes include verifying your identity and age to ensure compliance with legal gambling requirements, processing deposits and withdrawals securely, managing your account and providing customer support, personalising your gaming experience and delivering relevant promotions, and preventing fraud, money laundering, and other illegal activities.
We may also use your information to communicate important updates about our services, terms and conditions, or promotional offers. You can opt out of marketing communications at any time by adjusting your account preferences or contacting our support team.
Data Sharing and Third Parties
Metal Casino does not sell your personal information to third parties. However, we may share your data with trusted partners and service providers who assist us in operating our platform. These include payment processors, identity verification services, regulatory authorities, and software providers. All third parties with access to your information are bound by strict confidentiality agreements and are required to handle your data in accordance with applicable privacy laws.
We may also disclose your personal information if required by law, regulation, or legal proceedings, or if we believe disclosure is necessary to protect the rights, property, or safety of Metal Casino, our users, or the public.
Data Security
We implement robust technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our platform uses industry-standard SSL encryption to safeguard data transmitted between your device and our servers. Access to personal data is restricted to authorised personnel only, and we regularly review and update our security protocols to address emerging threats.
Data Retention
We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. If you choose to close your account, we will securely delete or anonymise your data unless retention is required by law or regulatory requirements.
Your Rights
As a player based in New Zealand, you have certain rights regarding your personal information under the New Zealand Privacy Act 2020. You have the right to access the personal data we hold about you, request corrections to inaccurate or outdated information, request the deletion of your data where applicable, and withdraw consent to data processing at any time.
To exercise any of these rights, please contact our customer support team. We will respond to your request promptly and in accordance with applicable legislation.
Cookies Policy
Metal Casino uses cookies to enhance website functionality, analyse traffic, and deliver personalised content. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the performance and features available on our site.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to reach out to our dedicated support team. Your trust and privacy are our top priorities at Metal Casino.
